Refund Policy
Thank you for shopping at EmberGrove Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 calendar days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return. Please contact us before you send the product:
- By visiting this page on our website: embergrove.sbs
- By calling this number: +44 20 7946 0958
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from EmberGrove Pizzeria.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Only regular priced items may be refunded. Sale items are non-refundable.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this webpage: embergrove.sbs
- By phone number: +44 20 7946 0958
Return Address
Please send the returned product with its original packing to the following address:
EmberGrove Pizzeria, 43 Bedford Street, Westminster, London, WC2E 9HA, United KingdomThis Refund Policy was last updated on April 10, 2023.